THE Angels team was provided with silver-served customer service guidance from hospitality legend Simon Scarborough.Simon, of Simon Scarborough Associates, joined Angels Samantha, Charlotte, Deb, Hazel and Lisa for the company’s spring presentation evening at Boscombe’s Shelley Theatre.
After listening to Simon outline his own vision and ethos surrounding customer service, gleaned from many years of experience in the hospitality sector, the team discussed the Angels’ own approach to customer service.
Following Simon’s talk, awards for November, December and January’s Angels of the Month were revealed, with Dawn Raggett collecting November’s honour, Wendy Westwood December’s gong and Katie Minns the first of 2018’s awards.
Simon, meanwhile, was made an honorary Angel for his customer service advice and expertise.
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