The Keane Family story – inviting help into Mum’s home

Customers seek help from Domestic Angels for so very many reasons. Sometimes it is to seek help and support for an elderly relative, someone they care deeply about, this is a situation where the customer looks for the highest level of trust and communication.


Clare Keane found herself in this exact scenario when she googled local cleaners in Bournemouth and discovered Domestic Angels. “I was doing all my mother’s cleaning however working fulltime and running my own home started to become too much. Domestic Angels prevented me from becoming overworked and stressed. Without Hazel and her team life could possibly have been overwhelming.” Organising help in the home for someone else is a responsibility that shouldn’t be underestimated. We asked Clare if she would encourage other families/individuals to invite help into an elderly relatives’ home and why “Yes most definitely and especially Domestic Angels, who are a different cleaning service. I liked how our local manager Hazel described the thought and care that went into finding a suitable person for mum and how they would engage with mum whilst cleaning, listening, chatting.”


Hazel Burnett, local manager of Domestic Angels Bournemouth Central Parks remembers the first time she heard from Clare “I remember the familiar tale of how Clare had already been let down by 3 other companies before finding Domestic Angels. The initial request was for a deep clean to bring the home up to a manageable standard followed by regular visits. This is a classic scenario when relatives become overrun by life when commitments to their own family, own work and the needs of a loved relative. Luckily Clare made the decision to seek help before anyone had a ‘melt-down’ The Keane family made it easy for us to be successful and you cannot underestimate the happiness that everyone involved gets from a valued and successful relationship when helping in a home.”


Finally, Clare would like to say a special thank you to Hazel and the 2 Angels who helped at her Mother’s home, Dawn and Karen


If you share the same values as us and want your help at home to be part of a business family that lives and breathes these values, call 01202267350 or email hello@domestic-angels.com to book your initial consultation, the first step to meeting your Angel

Winners in the Elite Franchise Top 100 Franchises

Domestic Angels has begun this decade with a brand-new milestone with its debut entry into the Elite Franchise Top 100 franchise businesses for 2020. The home-based business has never been ‘ranked’ before as it was too new however, given that there are more than 900 franchise brands operating in the UK, the Angels team feel that that they have totally ‘smashed it’ with their debut ranking of 88^th. Elite Franchise stated, ‘It’s only been 3 years since Domestic Angels spread their wings and became a franchise, but they are already flying high as a new entry in our list of the UK’s top 100. The judging process isn’t just about profitability or the scale of businesses, but also the support provided to franchisees, employees and the benefits they bring to the communities in which they operate. The businesses who have made it onto the Elite Franchise 2020 are truly exemplary.’

First franchisee through the doors, Deb Broomfield, says ‘This has given me an amazing business opportunity, but at the same time the ability to manage and spend time with my family.

Founder Samantha Acton proudly explains ‘We are still a home-based business and proud of it. Each franchisee enjoys personal and extensive support from the leadership team and business family allowing them to focus on their customers and staff.’

Samantha adds: ‘We are a values driven community with our customers, staff and franchisees all prioritising control of their time, lives and money either by having help in their homes or by helping in homes.’

This is a part-time, home-based franchise, providing a lot of employment and ensuring that franchisees can be the parents and relatives they need to be. We have work-life balanced nailed. It’s what makes all of us tick and puts a smile on our faces whilst we work.’

If you share the same values as us and want your help at home to be part of a business family that lives and breathes these values, call 01202267350 or email hello@domestic-angels.com to book your initial consultation, the first step to meeting your Angel.

Three Best Rated House Cleaning Services across Bournemouth 2020

Yet again Domestic Angels has been rated in the top 3 cleaning services by the reputable ‘Three Best Rated’ monitoring organisation across the Bournemouth and Poole conurbations. After facing the hardy 50-point inspection, which includes local reviews, history, trading standards, ratings, satisfaction, trust, price and general excellence, the whole company is jolly proud of retaining this accolade. The ‘Three Best Rated’ team states on their website “We only display businesses that are verified by our employees. You can call it ‘due diligence’ or ‘common sense’.”

Lisa Cooper, Office Manager at Angels HQ says “This rating is so very much deserved. The Angels all work with conscientious pride to form good relationships with their customers to be able to deliver the right service in the right home all backed up by their management teams. Well done to you all, you are amazing.”

If you share the same values as us and want your help at home to be part of a business family that lives and breathes these values, call 01202267350 or email hello@domestic-angels.com to book your initial consultation, the first step to meeting your Angel

Spring 2020 Termly meeting

The Angels look after you, our customers, and the franchisees look after their Angels. Somebody needs to take care of your franchisees, they are humans too! At our spring term meeting, the franchisees were treated to a day of ‘therapy’ checking that they are comfortable and happy with where they are in life at the moment and where they want to be, this includes business as well as personal life.

Being a business owner can be huge fun and comes with responsibilities to customers and Angels alike, all with life happening and support needed. To be their best for you and the Angels, we do what we can to support and nurture your franchisees.

“It’s an absolute joy to work with a business that cares so much about their people’s well-being.” Lindsay Shepherd, expert lead for the Domestic Angels franchisees spring 2020 meeting.

If you share the same values as us and want your help at home to be part of a business family that lives and breathes these values, call 01202267350 or email hello@domestic-angels.com to book your initial consultation, the first step to meeting your Angel.

Domestic Angels Ferndown launched!

Domestic Angels is honoured to introduce their newest Business Partner Clare Waldron who has been awarded the franchise for the Ferndown and West Moors area including West Parley, St Leonards and St Ives. Helping people in their homes with weekly cleans, spring cleans and home help, Clare will be fully representing the Domestic Angels ethos in every respect.

When asked about her new business, Clare said “After investigating many different franchises I was delighted to come across Domestic Angels. The structure of the business was ideal for myself with my background in care for many years and already owning a small business, this just seemed the perfect next career path! I am fully devoted to making this a great success and am excited to be working with a great company!”

Founder and Director of Domestic Angels, Sam Acton said “We are all extremely happy to welcome Clare to the Domestic Angels family. Clare is a natural. With a business and caring background, Clare has the perfect experience and skillset combination which means that the good people of Ferndown, West Moors and surrounding areas can look forward to excellent customer service.”

New Franchise Partner on board!

We have that Franchise in the office!

Launching our newest franchise partner, Anna, who has taken on the Southbourne region for Domestic Angels – Domestic Angels Southbourne ??? Welcome to the DAF Family Anna & wishing you all the luck in your new venture!

” Hello, my name is Anna, I am the franchisee of Domestic Angels Southbourne. My main passion behind joining Domestic Angels was not only to provide a good, honest and reliable service, but that we really do care about our clients too.”

➡️  https://domestic-angels.com/southbourne/

Winner of the Innovation Award 2019 at the SWiB Awards

On Friday 7^th June, director of Domestic Angels Franchising Samantha Acton, was crowned the winner of the Innovation Award 2019 at the SWiB Awards. The award was given to reflect the innovative determination Sam has demonstrated in evolving and diversifying the business and in particular for the design and development of software which runs the back office of the franchise network. The software, described as a ‘smart diary’, is now available on the open market and known as Paxan Solutions.
“This recognition is overwhelming, I am very grateful. For me, it’s all about the team. The team who inspire me, allow my business creativity to flow and become reality. They not only allow me to be innovative, they energise me to be this way. Innovation underpins our disruptive evolution directly contributing to our communal success” says Sam.
The Franchise Partners at Domestic Angels are very much part of the winning formula in Sam’s eyes. Deb Broomfield, Franchise Partner Christchurch says “Winning this award is important to me as an individual as I feel personally proud to have joined such a successful growing company and be part of its continuing growth and strength.   It also is important for my business as it strengthens the brand name and installs a firm belief in what we do. It makes me feel inspired and gives me a sense of how hard work and dedication can be noticed and recognised.  It gives me the enthusiasm and courage to continue doing what I am doing and the excitement of what the future holds.”
Hazel Burnett, Franchise Partner Bournemouth Central Parks, commented “Being part of the Domestic Angels Group of Companies that is award winning in innovation is fabulous. We’re not a static business. We strive to move forwards in all areas enabling not just ourselves but others to grow and gain strength. This award is for the Angels, the management, the Franchise Partners and the wider team who work so hard in the background. We have all worked together to create what we do.”